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Carotech is a professional place to come and get your car serviced, prices are great, service great, I highly recommend to anyone looking for car services. The Staff is very friendly
It’s great to hear you found our prices and service to your liking, Lee. We take pride in maintaining a professional atmosphere while ensuring our staff remains friendly and approachable. Thank you for the recommendation; it means a lot to us.
Try to get a quote over the phone for basic spark plug replacement and brake flush. They were rude, dismissive and unprofessional. They were "too busy" to give me a basic estimate was told to email them but I had already and there was no response.
Thank you for sharing your feedback. We’re sorry to hear that you felt your experience with us was not what you expected. We would like to clarify that when you contacted us regarding spark plug replacement and a brake fluid flush for your Alfa Romeo, you also mentioned that multiple warning lights were illuminated on your dashboard, including the Check Engine Light. Our intention was never to make the process difficult or avoid providing an estimate. We simply wanted to obtain the vehicle’s VIN and necessary information so we could verify the correct parts, labor requirements, and pricing for your specific vehicle. With European vehicles such as Alfa Romeo, proper identification is especially important because parts and labor requirements can vary significantly by model and engine. Additionally, when a Check Engine Light is illuminated, we believe it is important to identify the underlying concern rather than simply replace parts without understanding the cause. Our responsibility is to provide accurate information and recommend the proper repairs, not guess. At Carotech Automotive, we take pride in our certified technicians, professional service, and quality workmanship backed by our 3-year/36,000-mile nationwide warranty. We apologize if our explanation came across differently than intended. We appreciate the opportunity to clarify our approach and wish you the best with your vehicle. Carotech Automotive Management
Gary has been my mechanic for over 15 years. He's the absolute best.
It’s great to hear about your long-standing relationship with Gary, Ray. Having a trusted mechanic after all these years is invaluable, and we’re happy to have him as part of our team. Thank you for sharing your experience with us.
As someone who doesn't know much about cars, I trust Carotech Automotive to help me whenever something goes wrong with my vehicle. They explain clearly what the problem is and what the options and solutions are. They provide excellent service and are very friendly and easy to work with. I feel lucky to have found them to service my car.
David, we appreciate your trust in us, especially when it comes to navigating the complexities of car maintenance. We're glad to hear that our team has been clear in explaining the issues and options you faced. It sounds like you found a good fit, and we're happy to have you as a customer.
My neighborhood mechanic I am grateful for.. They make sure I’m on schedule with maintenance and do good, warranted work
We appreciate your kind words, Jan. Staying on top of maintenance is key, and we're happy to help ensure your vehicle gets the care it needs. It's great to hear that you're satisfied with our work and the warranties we provide.
Thank you, Erreign, for your 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your trust and support. At Carotech Automotive, our goal is to provide excellent service, quality workmanship, and an outstanding customer experience every time. Thank you for choosing us. We look forward to taking care of your vehicle again in the future! 🚗🔧
Thank you, Louise, for your five-star review! ⭐⭐⭐⭐⭐ We truly appreciate your support and trust in Carotech Automotive. Our team works hard to provide excellent service, honest recommendations, and quality repairs. Thank you for choosing us for your automotive needs. We look forward to seeing you again! 🚗
Good job
Thank you for the 5-star review, Mehdi! We're happy to hear that you had a good experience with us at Carotech Automotive. If you have any questions or need further assistance, please don't hesitate to reach out to us at (424) 283-4303 or carotech@aol.com. We're here to help! -Gary
Cant say enough good things about Gary and thr team at Carotech. After getting an exhorbinant quote from the dealrship Carotech came to the reacue and performed the required services at a fraction of the cost. They even found an additional issue the dealer had failed to setect and having already quoted me on the price they replaced the extra part for free. Further ore they detailed the entire car including the actual engine itself and toped of the oil also free of charge. The car is looking and driving like new. I will defi itely be returning to Carotech for any future service and maintenance.
It sounds like Gary and the team really pulled off a feat with your vehicle, Joel. We appreciate you sharing how we managed to provide a more affordable option and tackle that extra issue at no cost. A complimentary detail and an oil top-off are just our way of showing we care about your experience, and we're glad your car is looking and driving like new. We look forward to keeping it that way for your future service needs.
Had some issues with my Volvo's AC. The dealer told me the problem was cracked evaporators and wanted to charge $6500 to fix. Got a 2nd evaluation and a recommendation to have the freon evacuated and recharged. Went to Carotech, and Gary did the job for much less. Guess what? The AC works great. I highly recommend this place.
Thank you, Chris, for the wonderful 5-star review! We’re glad we could help with your Volvo A/C and get it blowing cold again. We truly appreciate you giving us the opportunity to provide a second evaluation and a more straightforward solution. Your trust and recommendation mean a lot to our team at Carotech Automotive. We look forward to taking care of you and your Volvo in the future
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