Our Code Of Ethics

At Carotech Automotive and Tires, we believe every person deserves professional customer service and quality automotive work. In order to ensure that you receive only the best, we follow a strict code of ethics designed with the customer in mind. For 50 years, we have utilized this code to provide the best service to our community and continue to do so. Whether you need an oil change or an engine rebuild,  our expert auto technicians take the time to give you the highest level of service. Let’s get started on your auto repair needs. Call (424) 283-4303 today to schedule your service appointment in Los Angeles, CA!

Committed to Our Valued Customers

We Will Always:

  • Recognize and respond the individual automotive needs of each customer.
  • Provide each customer with a price estimate on diagnosed repair needs.
  • Have customer authorize all work before its performed.
  • Use only proven quality parts and supplies.
  • Notify customer if appointment or work will not be completed as scheduled.
  • Furnish an itemized invoice.
  • Return replaced parts for customer’s inspection if requested prior to service.
  • Only use industry established repair procedures and guidelines.
  • Recommend corrective repairs, when problems are diagnosed.
  • Recommend preventative maintenance.
  • Provide warranty information on both parts and service.
  • Perform the highest quality repair work possible.
  • Employ and train the most highly skilled technicians available.
  • Exercise reasonable care of the customer’s property while in our possession.
  • Resolve customer concerns in a fair and equitable manner.

It Is Our Promise to You!

 

Schedule An Appointment Today

Are you looking for a trusted auto repair shop in Los Angeles, CA? Carotech Automotive and Tires is always available to assist you! We handle all of your car repair needs, from inspection to repairs and maintenance. Our ASE certified technicians use the best techniques and supplies to ensure that your vehicle is safe and roadworthy. With a commitment to safety and professional customer service, we are the place to bring your car for its service needs. Give us a call today at (424) 283-4303 to speak with our skilled technicians about your service needs!